FAQs

Frequently asked questions about Palmarhea

Based in London, Palmarhea ship handcrafted costume jewellery across the UK.

What is gold filled jewellery?


Gold filled, or rolled gold, is comprised of a solid brass (copper and zinc) core over which gold is mechanically bonded using heat and pressure. Gold filled items must contain, by law, 5% or 1/20 of gold by weight. The gold used is typically 12k or 14k, however some items use 10k. All of the Palmarhea collection uses 14k gold.


What is the difference between gold filled and gold plate?


The difference between gold filled and gold plated items is the amount of gold used over the brass core. Gold filled items must contain, by law, 5% or 1/20 of gold by weight. In contrast, gold plated items usually contain a microscopic amount of gold. This means the gold layer on gold plated items can peel or flake very easily, exposing the brass core underneath. Because the gold layer on gold filled items is so much thicker, it will not peel or flake and lasts for years.


What stamps are used on gold filled items?


It is a legal requirement in the United States (where much gold filled is manufactured) to stamp, where possible, items which are gold filled. You will see 'GF 14/20' or '1/20 14K GF' indicating the item is 14K gold filled and 1/20 of gold by weight. However, not all items are big enough to stamp (you will find this with sterling silver items too).


Does gold filled tarnish?


Many people think that gold and gold filled does not tarnish. Unfortunately, this is incorrect. Pure gold (24k gold) does not tarnish because it is not alloyed (mixed) with other metals, but all other karats of gold are alloyed with other metals and this is why tarnishing may occur. The higher the karat of gold the less likely it is to discolour (tarnish). Very little tarnishing will be observed in 14K gold, and it may take years before discolouration occurs. The most common causes of tarnishing are: oxidation, exposure to sulphur, differing body chemistries and exposure to perfume, hairspray, cleaning agents etc. Taking care of your jewellery and proper storage are the best methods to avoid tarnishing.

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How do I clean gold filled jewellery?


Mild soapy water and a toothbrush - a child's soft toothbrush and a mild detergent is the perfect combination for cleaning gold filled jewellery. The detergent can remove residue or fingerprints from the item, and still leave it shiny and bright when it's done. Be sure the toothbrush is soft or it may scratch your piece! We also sell jewellery cleaning cloths in our store.


Do you do customisations?


We love creating our jewellery with the intention to make our clients happy, and if there is anything we can add in order to make that happen, then we are open to the idea. Just make sure to contact us at info@palmarhea.com - we would love to hear from you.


How do I know my finger size?


Since we want you to show off your new jewellery, we want you to get the size right first time. We offer you the option to get your size measured here.


If you have a question regarding our collection that has not been answered here, don't hesitate to contact us at info@palmarhea.com.

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Do you have a question about our collection?


Our expert jewellers are happy to answer your questions and discuss your ideas.

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